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Privacy Policy

Privacy Policy

This Privacy Policy (the “Privacy Policy”) of Strategic Properties, LLC (“Company,” “we,” “us,” or “our”) describes our privacy practices regarding information we collect from individuals or entities (“you” or “your”) who access our websites, property websites, resident portals, or related mobile applications (collectively, the “Site”).

 

PURPOSE

The purpose of this Privacy Policy is to inform you about the types of information we collect, how we use that information, whether we disclose that information to others, and the choices you have regarding our use of, and your ability to access or correct, that information. Strategic Properties is committed to protecting the privacy of visitors and users of our Site.

 

CHILDREN’S INFORMATION

The Site is not intended for children under the age of 13. Strategic Properties does not knowingly solicit or collect personal information from children under 13. If we learn that a child under 13 has submitted personal information through the Site, we will take reasonable steps to delete such information from our records, except where required by law.

 

YOUR CONSENT AND POLICY CHANGES

By accessing or using the Site, you expressly consent to the collection, use, and disclosure of information as described in this Privacy Policy. If you do not agree with this Privacy Policy, you are not authorized to use the Site.

We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the Site after changes are posted constitutes acceptance of the revised Privacy Policy.

 

TYPES OF INFORMATION COLLECTED

We collect both personally identifiable information (“Personal Information”) and non-personally identifiable information.

Personal Information may include, but is not limited to:

  • Name
  • Email address
  • Postal address
  • Phone number
  • IP address
  • Date of birth
  • Employment and income information
  • Rental history
  • Emergency contact information
  • Vehicle and pet information
  • Login credentials (if applicable)
  • Payment or financial information (when required)

Non-Personal Information may include browser type, device information, operating system, referral URLs, pages viewed, and other anonymous usage data.

You may choose not to provide Personal Information; however, doing so may limit your ability to access certain services or features.

 

USE OF COOKIES AND ANALYTICS

We may use cookies and similar technologies to enhance user experience and analyze Site usage. This Site uses Google Analytics or similar services to help us understand how visitors interact with the Site. These services may collect information such as IP address, browser type, and usage behavior in accordance with their own privacy policies.

You may control cookie preferences through your browser settings; however, disabling cookies may affect Site functionality.

 

HOW WE COLLECT AND USE INFORMATION

We collect information through:

  • Forms submitted on the Site
  • Applications and resident portals
  • Appointment scheduling tools
  • Communications such as emails or inquiries
  • Automated technologies such as cookies and server logs

We use collected information to:

  • Provide requested services
  • Process applications and transactions
  • Communicate property, leasing, and service information
  • Improve Site functionality
  • Comply with legal and regulatory obligations

 

EMAIL COMMUNICATIONS

You may receive email communications related to your interactions with Strategic Properties. You may manage certain email preferences using unsubscribe links or account settings. Transactional or administrative emails may still be sent when necessary.

 

SHARING OF INFORMATION

We do not sell your Personal Information. We may share information:

  • With service providers acting on our behalf
  • When required by law or legal process
  • To protect our rights, property, or users
  • In connection with a business transfer or merger

Aggregated, non-identifiable information may be shared for analytical purposes.

 

DATA SECURITY AND STORAGE

We maintain commercially reasonable safeguards to protect Personal Information. While no system can guarantee absolute security, we take reasonable steps to prevent unauthorized access. Information may be stored or processed in the United States or other jurisdictions where we or our service providers operate.

 

THIRD-PARTY WEBSITES

This Privacy Policy applies only to information collected by Strategic Properties. We are not responsible for the privacy practices of third-party websites linked from the Site.

 

DATA RETENTION

We retain Personal Information for as long as reasonably necessary to fulfill business, legal, and regulatory obligations. Information may be deleted or anonymized when no longer required.

 

SMS & TEXT MESSAGING COMMUNICATIONS

SMS Communications

Strategic Properties may send text (SMS) messages to individuals who provide their mobile phone number through our websites, applications, forms, or other communication channels. Messages may include property updates, leasing information, appointment reminders, promotions, and service-related notifications.

By providing your mobile phone number, you consent to receive SMS messages from Strategic Properties. Consent to receive SMS messages is not a condition of purchase, leasing, or service. Message frequency may vary.

Opt-Out: You may opt out at any time by replying STOP to any SMS message.

Help: Reply HELP or contact us through the Site for assistance.

Message & Data Rates: Standard message and data rates may apply based on your mobile carrier and plan.

Data Use & Sharing: Mobile phone numbers and SMS consent information are used solely for communications related to Strategic Properties and are not shared with third parties or affiliates for marketing or promotional purposes.

 

ACCESSING AND UPDATING YOUR INFORMATION

You may review or update certain Personal Information by accessing your account or contacting us through the Site. Identity verification may be required before fulfilling certain requests.

 

CONTACT INFORMATION

For questions regarding this Privacy Policy, please contact Strategic Properties through the contact information provided on the Site.